These Terms of Use (“Terms”) govern your use of the services provided by Beloved Home Cleaning Ltd, including but not limited to cleaning services, consultations, and any associated communication. By accessing or using our services, you agree to be bound by these Terms.
By using our services, you agree to comply with and be legally bound by the Terms set forth below. If you do not agree with any part of these Terms, you should not use our services.
We provide professional cleaning services for residential and commercial properties, including general cleaning, deep cleaning, and other specialized cleaning services as requested by the customer. The scope and details of services will be confirmed at the time of booking.
Our cleaning services are available by appointment only. Service availability may vary depending on location, scheduling, and availability of staff. We reserve the right to refuse or cancel a booking if it cannot be fulfilled.
As a customer, you agree to:
All services must be paid for upon completion, unless otherwise agreed in writing. We accept payment by credit card, debit card, or other approved methods. If a payment is delayed or not made, we reserve the right to cancel future bookings or charge additional fees.
If you need to cancel or reschedule a cleaning appointment, you must provide at least 24 hours’ notice. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
Refunds will only be issued in cases of cancellation by MODSAM CLEANING COMPANY LTD or failure to deliver the agreed-upon service due to circumstances within our control.
While we take every precaution to ensure the safety of your property during cleaning, we are not liable for any accidental damage or loss that occurs during the provision of our services unless caused by our negligence. In such cases, our liability is limited to the cost of repairing or replacing damaged items.
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our services, you consent to the collection and processing of your information as described in our Privacy Policy.
You agree not to use our services for any unlawful purpose or in any way that may damage, disable, overburden, or impair our website or services. You are prohibited from engaging in any activity that violates any applicable laws or infringes upon the rights of others.
We reserve the right to suspend or terminate access to our services at any time, with or without notice, for any reason, including but not limited to violation of these Terms.
MODSAM CLEANING COMPANY LTD reserves the right to amend these Terms of Use at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. You are advised to review these Terms periodically.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or concerns about these Terms, please contact us at:
MODSAM CLEANING COMPANY LTD
90 Wolsey Avenue, London, England, E6 6AJ